WhatsApp Business automation in Dublin
For many SMEs, WhatsApp is already the busiest channel, but it often lives on one person's phone. We turn it into a professional, automated channel the whole team can use.
Based in Dublin, supporting businesses in English and Spanish. Digital services in Dublin
How it works in practice
WhatsApp is where your customers already write, but in most businesses it lives on a single phone: if that person is busy, on holiday or leaves, conversations get lost. We turn it into a team channel using the official WhatsApp Business API, with several people answering the same number and the full history linked to each customer.
On top of that we automate the predictable parts: the first reply outside working hours, booking confirmations and reminders, lead-qualifying questions and the notifications someone sends by hand today. Anything that needs judgement stays with a person, who joins the conversation with full context.
All within Meta's rules and GDPR: approved templates for messaging outside the 24-hour window, recorded consent and clear opt-outs.
What's included
Instant auto-replies and out-of-hours responses
Booking confirmations and appointment reminders
Lead capture from WhatsApp straight into your CRM
Automated, consent-based follow-up sequences
Shared team inbox instead of one personal phone
Full history connected to each client record
How we set it up
- 01
Review your current WhatsApp
We look at which number you use, how many conversations you get and which questions repeat.
- 02
Set up the official API
We handle verification with Meta and the access provider without putting your number at risk.
- 03
Automate the predictable
We configure replies, reminders and qualification, plus the connection to your CRM.
- 04
A shared team inbox
Your team answers from one place, with assignments and each customer's full history.
Who it's for
Gyms, clinics, salons, real estate agents and local services. It is a strong fit for any business whose customers already write on WhatsApp.
Related guides
How to reduce missed appointments in your business
Every empty slot is revenue you never get back. What actually gets people to turn up, ordered by impact.
How to connect WhatsApp to your CRM, step by step
The integration clients ask us for most, with its real requirements and its traps.
How to automate WhatsApp Business without sounding robotic
What to automate, what to leave to a person, and why that line decides whether it works.
Frequently asked questions
Do you use the official WhatsApp Business platform?
Yes. We build on WhatsApp Business tools and API so your number, your data and your account stay safe and compliant.
Is automated messaging GDPR-friendly?
Yes, when done right: messages go to people who contacted you or gave consent, with clear opt-outs. We set it up that way by default.
Can I keep my current number?
Usually yes, but it has to be removed from the app before moving to the API. We guide you through it so you do not lose the number or the history.
How much do messages cost?
Replying to a customer who has messaged you carries no per-message charge from Meta within the service window. Templates you send first, such as reminders or notifications, are charged per message depending on country and type. We estimate it from your volume before starting.
Does it connect to my CRM?
Yes: every conversation creates or updates the customer record, so you know how many leads come in via WhatsApp and how many close.
Let's design your system.
Request a free digital audit and we will show you what this could look like in your business. There is no obligation or sales pressure.
How many hours would automating this give back? Run the numbers with your own figures. Open the savings calculator